Cards Dealer Casino

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Kistra Fells is one of 500 card dealers at Potawatomi Bingo Casino and about 100, 000 nationwide, which trumps the number of clergy (44, 000).

Kistra Fells is a personable, just-turned-30 Milwaukeean who wanted a job a bit out of the ordinary.

A graduate of Wauwatosa West High School, she found after a couple years that college wasn't for her. But she discovered her place at Potawatomi Bingo Casino.

Starting more than nine years ago as a guest-services attendant, she graduated to blackjack dealer, learned to run other table games, too, and now works both as a dealer and floor supervisor.

Fells is one of 500 dealers at the casino, and among about 100, 000 nationwide — a growing army that outnumbers the country's supply of insurance underwriters (91, 000), tool-and-die makers (76, 000) or clergy (44, 000).

Sitting in the casino's high-roller lounge, Solstice, she talked about her job.

What kind of training did you need to become a dealer?

"They put you through a blackjack class, basically. It's three to five weeks, and they teach you the policies, procedures, the basic dealing skills."

Did you know anything about blackjack before that?

"No, but once I got into the class I asked my relatives how you play. I didn't want to go in completely clueless."

What other games do you deal?

"Roulette, craps, Three Card, Four Card, Spanish, Let it Ride, Casino War. We call (the last five) our carnival games. The only games I don't deal are baccarat and pai gow."

It seems like dealers have to be very precise and methodical in their movements.

"Yeah. Before we start a hand, we have to wave from left to right, palm up, saying, 'Bets open, ' so everybody at the table knows that it's time to place your bets, and surveillance knows you've just opened bets. And then when we get done, we have to wave it palm down right to left and say, 'No more bets.'

"Another one we have to do is clear our hands (she claps) anytime we're touching players' money or we go into our (chips) tray.If we touch our body, it has to be a flip clear (she turns her hands palms up).

"You're constantly clearing your hands because you're going from your tray to the players money. You want to make sure that you're proving you don't have anything in your hand. It protects you, protects the players, protects the casino."

Have you ever realized that a player was counting cards?

She hesitates briefly. "I've been in situations where it was possible. That's why we have supervisors. If we ever see anything that's out of the ordinary or something that's not really adding up, we just let our supervisors know and they have the proper steps to check situations like that out."

What are some of the unusual things you've seen people do?

"It was a little bit after I first started dealing and I had a horrible table — a horrible table. I'm pulling twenties, blackjacks, or just enough to take everybody's money. And one guy says, 'If you break the next hand, we will all do the macarena.'

"So I deal the hand and I end up breaking. No one knew the words to the song. They just started humming the beat, and they literally all got up and started doing the macarena. That was the craziest thing I've seen."

What's the most you've seen someone win during a session?

"How much have they won? Sixty thousand."

And how much have you seen people lose?

"That, and some. I'm a 25 dealer, which is considered a high-roller dealer."

When you're working at a $25 minimum table, how much in chips do you have in your tray?

"The tray is probably $50, 000 plus."

Is it at all difficult psychologically working around that much money?

"The first time I dealt in a 25 game, yes, I was nervous. My hands were literally shaking. But then I got comfortable. Now it's second nature to me. I don't even think about it anymore."

Compensation: Dealers average $20, 460 a year in Wisconsin. Entry-level dealers earn $16, 650 a year while experienced dealers make $22, 360, according to the Department of Workforce Development.

To get in: Most gaming jobs require a high school diploma or equivalent, according to the U.S. Bureau of Labor Statistics.

Outlook: The number of gaming-services workers in Wisconsin is expected to rise by 10.7% between 2010 and 2020, an average growth rate.

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What are the requirements to be a card dealer at a casino?

Generally, most casinos will require their blackjack dealers to have attended casino school.

What is the card dealer at a casino called?

They are simply called casino card dealers or casino dealers. Thanks,.

What is the interview/audition process like to become a card dealer at a casino? - Quora

I was 18 and making a half hearted attempt in looking for a job. I didn't need one exactly, still lived at home but obviously wanted more money. I had a Sunday job working in a clothes shop that I did whilst I was at school but it was hardly where I wanted to be.

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