Gaming dealers

The practices help the rookie
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  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
  • Stand behind a gaming table and deal the appropriate number of cards to each player.
  • Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
  • Conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations.
  • Exchange paper currency for playing chips or coin money.
  • Check to ensure that all players have placed bets before play begins.
  • Start and control games and gaming equipment, and announce winning numbers or colors.
  • Inspect cards and equipment to be used in games to ensure that they are in good condition.
  • Apply rule variations to card games such as poker, in which players bet on the value of their hands.
  • Open and close cash floats and game tables.
  • Answer questions about game rules and casino policies.
  • Refer patrons to gaming cashiers to collect winnings.
  • Receive, verify, and record patrons' cash wagers.
  • Supervise staff and monitor gambling tables to ensure security of the game.
  • Work as part of a team of dealers in games such as baccarat or craps.
  • Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
  • Participate in games for gambling establishments to provide the minimum complement of players at a table.
  • Seat patrons at gaming tables.
  • Prepare collection reports for submission to supervisors.
  • Train new dealers.

Knowledge

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  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

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  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Speaking — Talking to others to convey information effectively.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Service Orientation — Actively looking for ways to help people.
  • Coordination — Adjusting actions in relation to others' actions.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Instructing — Teaching others how to do something.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Time Management — Managing one's own time and the time of others.

Abilities

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  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Work Activities

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